A State of Emergency has been declared in Victoria due to the serious risk to public health posed by coronavirus (COVID-19).

Shared Service Provider

The Shared Service Provider (SSP) is ready to support your office accommodation, libraries and car pool service needs.

SSP collaborates with its business partners to offer expertise and knowledge to deliver strategic, efficient, relevant shared services that allows our Clients to focus on their core business.

Our services

You can access SSP services by calling the Help Desk on 1800 742 733 or online by clicking on the various links below.

What services do you need?

Log a facilities management request: 

  • General repairs and maintenance
  • Air conditioning services
  • Electrical services
  • Fire services
  • Plumbing services
  • Lift services
  • Cleaning services
  • Waste management (including secure waste)
  • Pest control

Plan an office accommodation project or program by contacting ssp.projects@dtf.vic.gov.au 

  • Real estate management and services
  • Accommodation program/project coordination and delivery
  • Accommodation security 

Book a car

  • Book a car for short or medium term use 
  • Book a non-standard car, including buses, vans and other light commercial vehicles

Access library services:

  • Reference and research support
  • Information skills development
  • Hard copy and digital library resources

Office accommodation guidelines and building standards

These guidelines should be used by departments and agencies in the planning, leasing, fit-out and management of office accommodation.

The guidelines do not directly apply to operational accommodation, such as hospitals, schools, and police stations managed by departments and agencies, however, they are applicable to the office areas within the operational accommodation.

Government departments and agencies should use the guidelines to establish the accommodation requirements and project briefs.

For more information 

For more details about SSP services, please visit www.ssp.vic.gov.au or email sspcomms@dtf.vic.gov.au

Reviewed 17/12/2019
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