The Statement of Expectations (SOE) Framework is designed to promote greater efficiency and effectiveness in the administration and enforcement of regulation in Victoria.
The SOE Framework aims to improve regulator performance in the context of facilitating increased business investment and economic activity in the State.
This policy also forms part of the Government’s program to reduce red tape affecting businesses, not for profit organisations, government service providers and households.
The SOE Framework will be implemented in two tranches that will lead to a rolling schedule of biennial SOEs. New SOEs will set performance and governance objectives to be implemented by Victorian business regulators over two years. This will require regulators to improve their performance and move towards best practice, particularly around timeliness, risk-based strategies and compliance related assistance and advice. Each SOE will be evaluated by the responsible department at the end of the two year implementation period.
Statement of Expectations Framework for Regulators (PDF 467kb)
Statement of Expectations Framework for Regulators (DOCX 262kb)
These guidelines will assist departments, on behalf of Ministers, to prepare an SOE letter under the SOE Framework. It is a requirement that regulators publish their SOE letter and response on their website.
Guidelines for preparing Ministerial Statements of Expectations (SOEs) under the SOE Framework (PDF 261kb)
Guidelines for preparing Ministerial Statements of Expectations (SOEs) under the SOE Framework (DOCX 212kb)
During the transition period, existing Stage Two SOEs may be carried over or reissued until a new SOE can be issued under the SOE Framework. Stage Two SOEs should remain consistent with the Stage Two Guidelines.
Stage two - SOE for regulators guidelines (PDF 552kb)
Stage two - SOE for regulators guidelines (DOCX 670kb)