Our stakeholders
DTF stakeholders are broadly defined as "the individuals and groups who affect, or are directly affected by, DTF achieving its goals".
DTF's primary stakeholders are:
DTF's customers
DTF's stakeholders
Victorian government departments
DTF agencies and affiliates
Commonwealth and other government jurisdictions
Suppliers of goods and services to DTF
Other external groups (special interest groups, academia, subject matter experts etc.)
Internal stakeholders (DTF staff)
Stakeholder Strategy
DTF recognises the importance of building positive stakeholder relations to achieve its vision, mission and objectives and achieve the best possible outcome for Victorians.
The Department started a formal stakeholder relationship program in 2005, which included collecting stakeholders’ views of their relationship with DTF through a
biennial survey.
DTF has furthered its commitment to building staff capability in stakeholder relationship management by including it as a strategic priority. The DTF Stakeholder Strategy 2008-11 involves three key factors that contribute to successful stakeholder relationship management:
- Strategic Management of Relationships: developing an integrated and coordinated stakeholder focus to relationship management ensuring “one DTF” view;
- Culture & Leadership: modelling and developing effective relationship behaviours; and
- Systems and Processes: Improve integration and effectiveness of systems and processes that impact stakeholder relationship management.
Overview of DTF Relationship Strategy 2008-11 (203 kb PDF)
The activities in the strategy are phased to continually build competencies within each of these areas at the organisational level and to influence stakeholder initiatives at the divisional, work group and individual levels.
Stakeholder Survey 2009
DTF’s biennial stakeholder survey measures the effectiveness of our relationships against our
Aspiration, Capabilities and Behaviours Framework and People and Culture strategies, all of which strongly influence our approach to stakeholder relationship management.
The survey results provide valued insights about our stakeholders views of their interactions with DTF, which help us consider how to build our own capability to best achieve open and honest information sharing, and better understanding of each other’s perspectives and goals; these are qualities that enhance our ability to present more comprehensive advice, and negotiate outcomes of broader benefit and commitment.
The results will help inform our stakeholder strategic plan.
Summary of DTF Stakeholder Survey 2009 (300 kb PDF)
For more information about DTF’s stakeholder survey and strategy, contact Kerri Bradley, Manager Stakeholder Relationship Program (Corporate Strategy and Services), (03) 9651 5377.
