Licensees and staff selling, offering or serving liquor under general, on-premises, late night and packaged liquor licences are required to undertake RSA training. Uniquely among Australian states and territories, Victoria requires this training to be provided face-to-face. Other jurisdictions allow online training. Face-to-face training imposes costs on attendees, may disadvantage regional applicants and has less flexibility in terms of timing and availability compared with quality training provided online. The requirement that RSA training be only face-to-face should be removed.
The Liquor Control Advisory Council (LCAC) has been asked by the Minister for Consumer Affairs, Gaming and Liquor Regulation to review RSA training requirements to ensure that they remain relevant and to provide advice on how RSA training could be improved. LCAC has established a working group to help inform its consideration of RSA training. The working group is considering the option of online training as part of its work and is due to report to LCAC in December 2016.